Privacy Policy
I am committed to protecting your privacy. By using this website you give me permission to collect information for the purpose of providing my services. I will only use your information in accordance with the Data Protection Act 1998.
How do I collect information from you?
I obtain information about you when you use the Buddies Dog Walking website, for example, when you contact me about my services. Information may be collected through email via a phone call or text message, or during an initial meet and greet where you will be required to complete an information form and sign my terms and conditions.
What type of information is collected from you?
Personal information such as name, address and contact details and where relevant codes to key safes or house alarms. I may also keep a record of any correspondence if you should contact me by phone, text, email or post. Through using my website, your IP address may also be collected.
How is your information used?
I may use your information to:
* Carry out my services to the best of my ability
* Seek your views or comments on the services I provide
* For market research and to create a profile of your preferences
* To invoice and send you receipts for your records
* Notify you of changes to my services
* Send information that I understand may be of interest to you. For example event invitations or informative articles
* Notify third parties if required to obtain monies owed or if I’m concerned for the welfare of your pet
Who has access to your information?
I will not sell or rent your information to any third parties.
I will not share your information with third parties for marketing purposes.
The only time your information will be shared is with your vet for the well being of your dog, or for lawful purposes.
Your choices
You have a choice about whether or not you wish to receive information from me. If you do not want to receive direct communications from me by phone, text, email or post then please inform me of this by emailing katrina@buddiesdogwalking.com. You may change your marketing preferences at any time and also request a copy of the information I hold about you. You have the right to ask for a copy of the information I hold about you
I only keep your data on file for any future bookings, unless you request me to delete it, which you can at any time. In which case I will only keep a record of any relevant book keeping records for up to 6 years as required by HMRC, such as your invoices and receipts. I will only share your data with a vet for the well being of your pet or for lawful purposes.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give me personal information, I take steps to ensure that it’s treated securely these include; up to date anti-virus software, also information provided is kept securely either on a password locked computer, that only I have access to.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while I strive to protect your personal information, I cannot guarantee the security of any information you transmit to me, and you do so at your own risk. All paper information, such as signed T&Cs are stored in a locked file.
Links to other websites
My website may contain links to other websites run by other organisations. This privacy policy applies only to Buddies Dog Walking‚ so I encourage you to read the privacy statements on the other websites you visit. I cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
Review of this Policy
I keep this Policy under regular review. This Policy was last updated on 13th January 2020 by Katrina Swatton.